
Impact on Covid-19 on the mortgage market
31st March 2021
In this episode of the podcast, we are talking about the impact of Covid-19 on the mortgage market.
We are joined by David Thomas, who is Managing Partner and Owner of Chadney Bulgin as well as Chair of the Society of Mortgage Professionals, and Carlos Thibaut, a non-executive director of the Society of Mortgage Professionals.

Remote Invigilation or a physical exam sitting: which is the best option for me?
17th March 2021
In this episode of the podcast, we are discussing the differences between remote invigilation and physical sittings of exams.
We are joined by Taron Josen, Assistant Financial Planner at Saunderson House, and Gill White, Chief Customer Officer at the CII.
For more information on Remote Invigilation sittings for on-screen written exams visit the CII Website.

What the FCA’s review of the investment market means for the financial advice profession
3rd March 2021
In this episode of the podcast, we are talking what the Financial Conduct Authority’s review of the investment market means for the financial advice profession.
We are joined by Carole Nicholls, former president of the Personal Finance Society and Managing Director of Nicholls Stevens Financial Services, and Dr Matthew Connell, Policy and Public Affairs director of the PFS.

Rethinking vulnerability – identifying good practice
24th February 2021
In this episode of the podcast, we are talking about rethinking financial vulnerability and identifying good practice for assisting clients in vulnerable circumstances.
We are joined by Robin Melley, Managing Director, Matrix Capital Limited and 2020 winner of the Chartered Financial Planner of the Year Award, and Tony Miles, Business Development Consultant of the Personal Finance Society and Technical Director of Care Navigator My Care Consultant, both of whom are members of the Financial Vulnerability Taskforce.

The impact of Brexit on the Insurance and Financial Planning profession
17th February 2021
In this episode of the podcast we are talking about how the Brexit agreement has impacted the insurance and financial planning profession and how the new rules will impact insurers and financial planners.
We are joined by Steve White, CEO of BIBA, the British Insurance Brokers’ Association, and Shayne Halfpenny-Ray, Policy and Public Affairs Adviser at the CII.

Reskilling for a career in the financial planning and insurance professions.
10th February 2021
In this episode of the podcast, we are talking about reskilling for a career in the financial planning and insurance professions.
We are joined by Sarah Lord, President of the Personal Finance Society, and Steve Jenkins, Development Director at the CII.

Time to Talk - supporting colleagues with their mental health.
3rd February 2021
In this episode of the podcast we are talking about supporting colleagues with their mental health ahead of Time to Talk day on Thursday 4 February. We are joined by Julie Page, President of the Chartered Insurance Institute, and Keith Richards, chief executive of the Personal Finance Society.
You can find out more about Time to Talk Day here, and PFS Perks here.

How to excel in CII professional qualifications
23rd November 2020
In this episode of the podcast, we are talking about how to excel in CII professional qualifications. We are joined by Mark Randall, winner of The Henry J Tapscott Prize for Excellence in completion of the Advanced Diploma in Insurance qualification, and Gill White, Chief Customer Officer at the CII.

Lessons from the FCA's business interruption ruling
16th November 2020
In this episode of the podcast, recorded on 11 November, we are discussing lessons from the FCA’s business interruption ruling. We are joined by Michael Frisby, Partner at the Stevens and Bolton law firm, and Melissa Collett, Professional Standards director at the CII.

Building financial resilience and helping vulnerable clients
9th November 2020
In this episode of the podcast we are talking about building financial resilience and helping vulnerable clients. We are joined by Robin Melley, Chartered Financial Planner of the year 2020, and founder of Matrix Capital, and Keith Richards, chief executive of the Personal Finance Society.