Skip to main content
Personal Finance Professional – setting standards and guiding the profession - return to the homepage Personal Finance Professional logo
  • Search
  • Visit Personal Finance Professional on Instagram
  • Personal Finance Professional on Twitter
  • Visit @PersonalFinanceSociety on Facebook
Visit the website of the Chartered Insurance Institute Logo of the Chartered Insurance Institute

Main navigation

  • Home
  • News
  • News analysis
  • Features
  • Study room
  • Opinion
  • PFS Radio
  • Digital magazine
Quick links:
  • Home
  • Personal Finance Professional Issues
  • SPRING 2020
Opinion
Advice process

President's blog - Adam Owen

Share on
  • Twitter
  • Facebook
  • Linked in
  • Mail
  • Print
Open-access content Tuesday 17th March 2020 — updated 11.02am, Friday 27th November 2020
Authors
Adam Owen
adam.jpg

PFS president Adam Owen pushes for each member to perform an act of kindness

In my last article, I invited members to raise questions about topics relating to the PFS or the profession in general and I have been delighted and intrigued by the responses so far. From those I received, the question I kept coming back to was asked by a delegate at our recent national conference. He asked me: “What is the point of the PFS?”

That is a good question and, of course, it can be taken in many ways. My initial, instinctive reaction was to see this as a challenge to justify and validate the work that the PFS does, but to do so would be to miss the opportunity to have a conversation. It is often the case that when someone asks a question like this, it is just a way of opening and engaging in discussion – and the subsequent discussion has the possibility of being far more nuanced than a simple call and response.

So, I asked him, based on the themes of the conference that we were attending and on the other ways in which he interacts with the Society, what he thought the purpose of the PFS was. His response reminded me that however hard an organisation tries to communicate something, the success of the communication is only really apparent when you hear the interpretation of your message by the receiver.  

One of the key challenges for the society is how it remains relevant to so many people while fulfilling its public duty as a professional body

Staying relevant

I will come back to what I think the purpose of the PFS is later but this conversation brought home to me the size of the task that the Society has, now that we have reached a membership of 40,000. Since becoming a member-nominated director in 2016, I have seen the work that the executive team does first hand, especially in the area of engaging with members. One of the key challenges for the Society is how it remains relevant to so many people while fulfilling its public duty as a professional body and catering for the needs of a diverse membership.

I believe that the strength of the PFS is in the diversity of its membership and that as members, we can all influence the progress of the profession. As we enter a new decade, we can be certain about very little. As the world in 2020 is very different from 2010, so it will be equally changed by 2030. However, I believe that we are stronger as a united profession and I see examples of fellow professionals supporting each other every day.

This support is not always in the form of a grand gesture – it is often a small act of kindness. If every one of us, the 40,000 members of the PFS, aimed to perform a small act of kindness just once a week in 2020 in support of 
our profession, that would be more than two million positive interactions.

For me, that is the point of the PFS. It provides a platform to bring people together to help each other and to improve the profession.

Adam Owen is president of the PFS

Alt
This article appeared in our SPRING 2020 issue of Personal Finance Professional .
Click here to view this issue

You may also be interested in...

web_p4-5_F5.Keith_.png

Opinion - 15 fantastic years

Keith Richards reflects on what has been achieved in the first 15 years of the Society
Tuesday 17th March 2020
Open-access content
web_p12-15_COH_J012505-Futureproof-final.png

Futureproofing the financial advice profession

Reflecting on the key takeaways from the PFS’s Futureproof Conference
Tuesday 17th March 2020
Open-access content
web_p20-32_mouth_GettyImages-922804598_edit.png

Regulation - Pensions

The FCA has raised concerns about the sustainability of pension transfer advice
Tuesday 17th March 2020
Open-access content
web_p49_office_shutterstock_588892502-[Converted].png

The big ten

The CII Financial Assess training package tests your knowledge of key financial topics
Tuesday 17th March 2020
Open-access content
web_p30-32_PFS-Awards.png

Meet the winners

Reflecting on winners of the PFS Awards
Tuesday 17th March 2020
Open-access content
web_p40_protection_IKON_00022595_edit.png

Protecting Corporate Chartered status

Enhancing the integrity of Corporate Chartered status
Tuesday 17th March 2020
Open-access content

Latest from Advice process

ty

Budget – Spring 2023

John Woolley highlights the key announcements from the Budget impacting financial advisers and their clients
Monday 20th March 2023
Open-access content
sh

Economic outlook - how can advisers help?

As 2023 begins where last year left off, with widespread strikes, high energy costs, bad weather and a cost-of-living crisis, Liz Booth looks for signs of recovery
Friday 17th February 2023
Open-access content
hjvb

Teaching tax

As new research shows significant numbers of UK adults do not understand the tax they pay, Liz Booth uncovers a huge opportunity for financial planners to engage with their clients on tax literacy
Friday 17th February 2023
Open-access content

Latest from Opinion

ytf

Membership - What's on the horizon?

Megan Webb reveals what members can look forward to this year
Friday 17th February 2023
Open-access content
tc

President's opinion - rising to the challenge

Caroline Stuart outlines the goals for her  PFS presidency
Friday 2nd December 2022
Open-access content
iji

CEO opinion - Taking the lead

Don McIntyre highlights the key work of the PFS in his first months  as interim CEO
Friday 2nd December 2022
Open-access content

Latest from SPRING 2020

web_p8-9_data-protection_shutterstock_619615334.png

PFS reacts to data reforms

In response to the Financial Conduct Authority and Bank of England announcing proposals for data reforms across the UK financial sector, the PFS has warned data alone will not prevent future consumer detriment.
Tuesday 17th March 2020
Open-access content
web_p8-9_complaint_iStock-477141508.png

PFS uncovers evidence of poor CMC practice

The PFS has received 40 complaints about the conduct of claims management companies (CMCs) in less than a week.
Tuesday 17th March 2020
Open-access content
web_p8-9_pension-fund_iStock-844432160.png

PI problems prompt 30 advice firms to exit transfer market

More than 30 financial advice firms have turned their backs on offering pension transfer advice in the space of just three months, due to problems obtaining affordable professional indemnity (PI) cover, according to the PFS.
Tuesday 17th March 2020
Open-access content

Latest from Adam Owen

adam.jpg

President's blog - Adam Owen

Adam Owen uses his final missive as PFS president to look towards a bright future of communication and collaboration
Tuesday 22nd September 2020
Open-access content
adam.jpg

President's blog - Adam Owen

Adam Owen explains why a little empathy goes a long way
Wednesday 20th May 2020
Open-access content
Share
  • Twitter
  • Facebook
  • Linked in
  • Mail
  • Print

BECOME A MEMBER

BECOME A MEMBER

SUBSCRIBE TO PRINT

SUBSCRIBE TO PRINT
PFP
​
FOLLOW US
Twitter
LinkedIn
Youtube
CONTACT US
Tel: +44 (0) 20 7880 6200
Email
Advertise with us
​

About the PFS

About us
Membership
Qualifications
Events

PFP magazine

Digital magazine
Podcasts
Blog
News

General Information

Privacy Policy
Terms & Conditions
Cookie Policy
Think Green

Get in touch

Contact us
Advertise with us
Write for PFP Magazine
Want to receive PFP Magazine
Not a member but interested in knowing more? Click here.

© 2023 • PFP Magazine is published by Redactive Media Group. All rights reserved. Reproduction of any part is not allowed without written permission.

Redactive Media Group Ltd, 71-75 Shelton Street, London WC2H 9JQ